Terms of Service

Acceptance of these Terms

These Terms of Service ("Terms") govern your access to and use of TabNine's websites, applications, and AI tools (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and "you" includes that organization.

Account registration

You must be at least 18 years old and legally capable of entering into a binding contract. To access the Service, you must register an account by providing true, accurate, up-to-date, and complete information, and you must keep that information up to date.

You are solely responsible for all activities that occur under your account, including maintaining the security of your account and restricting access. Keep your password secure and take responsibility for all use of your account and password, and notify us immediately at support@tabnine.app if you believe your account has been accessed without authorization or if you become aware of another security breach.

If we deem the chosen username inappropriate, containing obscene content, or otherwise offensive, we reserve the right to delete, revoke, or modify that username.

Accounts, credits, and subscriptions

• Plans, credits, features, and usage limits — including the fair use limits described in the Fair use section below — are described on our pricing page and may change from time to time.
• Paid subscriptions renew automatically at the end of each billing period until canceled. Fees are charged in advance using the payment method on file.
• Credits are prepaid, non-transferable, have no cash value, and expire at the end of each billing period unless your plan states otherwise. Unused credits do not roll over.
• Fees exclude applicable taxes unless stated otherwise. You are responsible for sales, use, value-added, and similar taxes, and for any withholding required by law. We may change prices with reasonable advance notice, effective from your next renewal.
• You may cancel at any time. Access to paid features continues until the end of the current billing period. Cancellation and refunds are governed by the Refunds section below, and partial periods are not prorated except where required by law.
• Trials, promotions, and promotional credits are offered at our discretion, may be limited to one per customer, and may end or convert to a paid subscription unless canceled before the end of the trial period. Their conditions are set out in Trials, discounts, and abuse prevention below.
• We may suspend, limit, or adjust usage to prevent abuse, fraud, or harm, to collect unpaid fees, or to comply with legal obligations.

Trials, discounts, and abuse prevention

We may offer free trials, promotional credits, and discount codes at our discretion. Eligibility, duration, and included features are the ones shown when the offer is presented, and we may change or withdraw an offer at any time before it is redeemed.

Trials and promotional offers are personal. Unless we agree otherwise in writing, each person may use one trial per product, and that trial cannot be reused, transferred, sold, or exchanged for another benefit.

• Creating multiple accounts, or using alternate email addresses, payment methods, or identities to obtain more trials or discounts, is prohibited.
• Selling, renting, auctioning, sharing, or transferring trial access, trial accounts, discount codes, or promotional credits is prohibited.
• Discount codes may not be published, resold, or combined with other offers without our authorization, and may be limited to one per account, person, or organization.
• We may ask for verification, end a trial early, remove promotional credits, or charge the standard price where we find duplicate sign-ups or other abuse.

If we detect abuse, we may cancel the trial or discount, suspend the account, decline related refunds, and seek to recover the value of benefits obtained through abuse.

Ending a trial does not close your account. Unless you cancel before the trial ends, a trial may become a paid subscription at the price shown at sign-up, you can cancel at any time before the renewal date, and a subscription that starts after a trial is not refundable, as set out in Refunds below.

Refunds

For Services that have been purchased but not used, we support refunds within 30 days of payment. However, for Services that have been used or that were purchased more than 30 days ago, we will not accept refund requests.

A paid subscription that begins at the end of a free trial is not eligible for a refund. The trial exists so you can evaluate the Service beforehand, and continuing into a paid plan confirms that it fits your needs. This does not limit any right you have under mandatory consumer law in your country of residence.

For subscription-based Services where partial usage has occurred, your refund request will be reviewed on a case-by-case basis, and the final decision on approving the refund is at TabNine's discretion.

If your access is terminated for a violation of these Terms, no refund will be issued.

Fair use

Some plans describe certain features as "generous", "high-volume", "unlimited", or "fair use" instead of a fixed credit amount. Those features are meant to let you create freely in the normal course of your work, but they are not a license for unlimited consumption of computing resources. They are subject to this fair use policy.

We set fair use thresholds based on how comparable customers use the Service and review them from time to time. If your usage is far above those thresholds — for example because of automation, bulk or batch processing, resale, account sharing, or scripts that call the Service continuously — we may contact you, throttle or queue your requests, temporarily cap a feature, or ask you to move to a plan that fits your volume.

We will act reasonably and proportionately. We will not permanently remove a feature advertised for your paid plan without notice, and we will tell you when a fair use limit affects your account. If you believe a limit was applied in error, contact support@tabnine.app and we will review it.

• Fair use applies to every unlimited-style feature, including generation, rendering, storage, and API access.
• You may not share credentials, resell access, or open multiple accounts to get around usage limits.
• Usage that threatens the stability, security, or availability of the Service may be limited immediately, without prior notice.
• Usage patterns are measured per account, not by the content you create, and we do not review your private content for this purpose.

Acceptable use

You agree not to use the Service to:

• Violate any law, regulation, third-party right, or these Terms.
• Create or distribute illegal, harmful, deceptive, or infringing content, including content that sexualizes minors, incites violence, harasses others, or infringes intellectual property rights.
• Create deepfakes or other synthetic media depicting real people without their consent, or content intended to mislead or defraud.
• Upload malware, attempt to access another person's account or our systems, probe or bypass security measures, scrape the Service, or reverse engineer our software.
• Resell, sublicense, or provide the Service to third parties except as expressly authorized by us.
• Use automated means to circumvent usage limits, generate spam, or place undue load on the Service.
• Remove watermarks or proprietary notices where prohibited by your plan or by law.
• Use the Service for high-impact decisions about employment, housing, credit, healthcare, legal services, or other matters without meaningful human review.

Account sharing, automated access, and manipulation

Accounts are personal, individual, and non-transferable. Unless expressly agreed with us in writing, you may not share, sell, rent, lend, transfer, or otherwise make your account, credentials, or access available to any other person or entity. Each account may be used only by the individual who registered it, and using the same account concurrently or alternately from multiple devices, browsers, locations, or networks is prohibited.

You may not use any means to conceal, spoof, or multiply your identity, device, or origin in order to circumvent these restrictions or any usage limit. Prohibited means include, but are not limited to:

• VPNs, proxies, Tor, anonymizers, or any other technology that masks or conceals your real IP address, device, or geographic location.
• Anti-detect or multi-login browsers, browser profile generators, and virtual fingerprint spoofing tools.
• Sharing, copying, exporting, importing, or synchronizing cookies, sessions, tokens, or browser storage between devices, profiles, or users.

You may not use, develop, distribute, or run any script, bot, crawler, macro, automation framework, browser extension, or other automated or programmatic means to access, interact with, manipulate, overload, scrape, or bypass the Service. This includes, without limitation, bulk or automated account creation, generating usage without genuine human interaction, and artificially inflating usage, credits, quotas, limits, or referral rewards.

We actively monitor the Service and account activity for sharing, automated access, manipulation, use of the means described above, and attempts to circumvent technical, usage, or security limits. Any account identified as being shared or as engaging in such activity may be suspended, banned, or terminated immediately, without prior notice and without refund. We reserve the right to pursue any other remedy available to us.

Your content and AI outputs

You retain ownership of the text, images, audio, video, and other materials you submit to the Service ("Input"). Subject to your compliance with these Terms and applicable law, you also own the outputs generated for you ("Output"). You grant TabNine a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, reproduce, and create derivative works from Input and Output as necessary to provide, secure, moderate, troubleshoot, and improve the Service, as described in our Privacy Policy.

You represent that you have all rights necessary to submit your Input and to use it with the Service. AI-generated Output may be similar to content generated for others, may contain errors or omissions, and may not be eligible for copyright protection. We do not guarantee that Output is accurate, original, or suitable for a particular purpose. You are responsible for reviewing Output before use and for obtaining any rights or clearances it may require.

Commercial use of Output is permitted only on plans that expressly include a commercial license. Output created during a trial, promotional access, or watermarked preview may be limited to non-commercial use and may carry a watermark.

The Service allows you to generate and publish content. You are responsible for the legality, reliability, and appropriateness of the content generated using the AI features. We do not assume responsibility for user-generated content on the Service. You explicitly understand and agree that you are solely responsible for the content you post and for all activities conducted under your account, whether by you or by third parties using your account.

Our intellectual property

The Service, including its software, design, text, graphics, logos, and trademarks, is owned by TabNine or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without compensation or attribution.

Third-party services and models

The Service may integrate third-party AI model providers, payment processors, analytics providers, and other services. Their terms and privacy policies may apply to your use of those features. We are not responsible for third-party services, and changes to them may affect the availability of certain features.

AI disclosure and high-risk uses

You must disclose that content is AI-generated where required by law or where failing to do so could mislead a reasonable person. The Service is not a substitute for professional advice, and Output should not be relied on as the sole basis for important decisions.

Privacy and data

Our Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the choices you have. By using the Service, you agree that we may process personal data as described there.

You are responsible for the data you submit, including personal data belonging to other people. Do not upload sensitive personal data — such as health, biometric, or financial data — unless you have a lawful basis to do so and the feature you are using is designed for it.

We use account and usage data to operate, secure, and improve the Service. We do not use your private Input or Output to train publicly available models unless you explicitly opt in.

You may request export or deletion of your account data as described in the Privacy Policy. Some records, such as invoices and transaction history, may be retained where required by law.

Service availability and support

We work to keep the Service available, but it is provided on a best-effort basis and may be interrupted by maintenance, third-party provider outages, or events outside our reasonable control. Unless a separate written agreement (such as an enterprise order form) says otherwise, we do not offer service-level commitments or credits for downtime.

Features marked as beta, preview, or experimental may change or be withdrawn at any time and may be less reliable than generally available features.

Support is provided by email at support@tabnine.app during business hours. Response times vary by plan, and priority support is available on plans that include it.

Termination

You may close your account and cease using the Service at any time. We may suspend or terminate your access to the Service immediately if you breach these Terms, if required by law, or if your use poses a risk to the Service or to others. Upon termination, you immediately lose the right to access or use the Service, and TabNine will not be liable to you or any third party for the termination of the Service.

Sections that by their nature should survive termination, including ownership, disclaimers, limitation of liability, and indemnification, will survive.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TABNINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT OUTPUT WILL MEET YOUR EXPECTATIONS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TABNINE AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TABNINE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) US$100.

Some jurisdictions do not allow certain limitations or exclusions, so some of the above may not apply to you. Nothing in these Terms limits rights that cannot be waived under applicable law.

Indemnification

You agree to indemnify and hold harmless TabNine and its officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising from your Input, your Output, your use of the Service, or your breach of these Terms or of any third-party rights.

Changes to the Service or these Terms

We may update these Terms from time to time. If a change is material, we will provide notice by email or in the Service before it takes effect. Continued use of the Service after the effective date means you accept the revised Terms. We may also modify, suspend, or discontinue features with reasonable notice where practicable.

Governing law and disputes

These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by and construed in accordance with the laws of the Socialist Republic of Viet Nam, without regard to its conflict-of-law principles. You and TabNine submit to the exclusive jurisdiction of the courts in Viet Nam for the resolution of any such dispute or claim, and proceedings must be brought in those courts.

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days. Nothing in this section limits mandatory consumer protection rights available to you in your country of residence, including any right to bring a claim before a local court or authority where local law does not allow the choice of Vietnamese law or courts.

Export controls and sanctions

You may not use the Service if you are located in, or acting on behalf of, a country or person subject to comprehensive trade sanctions, and you agree to comply with applicable export control and sanctions laws. You represent that you are not barred from using the Service under those laws.

General provisions

These Terms, together with the Privacy Policy and any order form or plan terms you accept, are the entire agreement between you and TabNine about the Service and replace any prior understandings on that subject.

If a provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will stay in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

We are not liable for delay or failure caused by events beyond our reasonable control. Headings are for convenience only. Where these Terms are translated, the English version controls.

• Notices to you may be sent by email or posted in the Service and are effective when sent. Notices to us must be sent to legal@tabnine.app.
• There are no third-party beneficiaries to these Terms, except that our affiliates and service providers may rely on the disclaimers and limitations of liability.

Contact

If you have questions about these Terms, contact us at legal@tabnine.app. We will try to respond within a reasonable time.